![]() I needed extra towels and a blanket first night since no heat and was told that the manager said they have no extra blankets or sheets which I thought was odd. They have a few snacks and drinks downstairs you can buy. Bathroom was fairy new and upgraded with nice large shower. The area around the hotel is very quiet and empty. The lobby was new looking and really nice. Location was convenient and can walk to Sundance Square and some local stores. Housekeeping-you have to ask for it daily and had some issues getting them to the room but they were short staffed and they did a great job when they finally did get there. First night no heat or hot water but they fixed it next day and refunded me for that inconvenience. He set me up with a nice room in a quiet corner. I checked in with front desk staff Jonathan. Marriott should be ashamed of this property. I would not have stayed in a Fairfield had it not been for the Convention I was attending. When I went to pick up the key to the new room and told her how nasty the carpets were in 313 she actually shrugged her shoulders. she offered to another room that at least had heat and the carpet was marginally better. like I hadnt already tried that multiple times. When I called down the same young lady told me to turn it on and off. And after a couple of hours I realized the heat was not going to come on. But more importantly when I got to 313 the carpet was nasty. I asked which way the elevator was and she said something under her breath and I had to ask her to repeat herself which seemed to be a real chore. She never said hello or thanked me for my business. She attempted to not acknowledge me as well until I assertively told her I was ready to check in. ![]() When I stepped up to the desk she had started her doodling again. She ignored him to finish her doodling for at least 45 seconds.finally he got impatient and raised his voice to make her look up. She was literally doodling on a pad when the person in front of me walked up to the desk. First of all the young lady at the front desk is as disinterested in her job as anyone I have ever seen. I am supposed to be here 3 nights but am looking for another hotel as soon as I finish this note. I would have no trouble staying there again for an event at the convention center.… Small Dannon yogurts, a pancake machine, some breads (poppy seed, marbled, coffecake) and bagels, premade harboiled eggs, some cereal or instant oatmeal, juice machine, coffee service, terrible dry prepackaged muffins. Breakfast was meh.some scrambled eggs and bacon/sausage (on alternating days) maybe some reheated frozen mini quiches. I was using my own Starbucks instant coffee sachets anyway. Coffee maker in the room.though how you get the coffee supplies refilled if you don't get cleaning, I am not sure. Decent desk chair and workspace as well as plenty of place to plug in to electric or USB. Otherwise the room was quite clean and tidy. Also had a problem with the flush mechanism on my toilet that developed the last 2 days of my stay.but I totally forgot to tell the front desk staff.sometimes it would not properly seal after flushing and run forever and would take several attempts to jiggle or lightly flush the bowl to get it to seat properly. My room and that of my colleague were mostly in good condition.though my sink drained poorly and the blackout curtains were coming off the rail. Small area with drinks and snacks and a few essentials. There is a nice second floor patio to take your drinks up to (but no service up there). Bar is open 4:30 ish to 10-ish.maybe longer if it is hopping. ![]() They encourage you to NOT have room cleaning during your stay, but will set up cleaning if you wish. The staff are not crack hoteliers, but they were nice enough. Hotel is directly across from the Arena at the Convention Center. Stayed there for a week while attending a trade show at the Convention Center.
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